Terms and conditions

Payments & Billing:

• All reservations of 28 days or more, full prepayment for the first 28 days to be received 7 days prior to arrival, payment of each further period of up to 28 days for duration of stay is to be received 72 hours in advance.
• Where payment for any reservation is not received as due, we reserve the right to cancel the reservation without further notice.
• All payments can be made by credit card, bank transfer or supported by agreed corporate credit facilities.
• Subsequent periods beyond the first 28 days will be invoiced in advance in 30-day periods thereof in line with the reservation duration.

Cancellation & No-Show Policy:

• Reservations of up to and including 14 nights must be cancelled by 12 noon 7 days prior to arrival to avoid penalty. Any cancellation, no show, or date change after this point will be charged for the first night plus tax.
• Reservations of 15-28 nights must be cancelled by 12 noon 7 days prior to arrival to avoid penalty. Any cancellation, no show, or date change after this point will be charged for the first 3 nights plus tax.
• Reservations of 29-89 nights must be cancelled by 12 noon 7 days prior to arrival to avoid penalty. Any cancellation, no show, or date change after this point will be charged for the first 7 nights plus tax.
• Reservations of 90 nights or more must be cancelled by 12 noon 4 weeks prior to arrival to avoid penalty. Any cancellation, no show, or date change after this point will be charged for the first 4 weeks plus tax.