Terms and conditions

ACCESS – BOOKINGS

All rates are per apartment per night (NOT per person)

Access Accommodation is under the Tour Operators Margin Scheme (TOMS). We DO NOT include VAT at 20% in our rates. We will not be able to issue VAT invoices.

When you make a booking or enquiry through Access Accommodation, the rates that you receive at the time you make the booking are the rates that we apply and confirm to you. If there are any unforeseen changes or problems with your reservation, we will automatically contact you first for your approval/instructions, before arranging a reservation for you.

Bookings made directly through the Access Accommodation website are confirmed and guaranteed bookings upon successful payment of the 10% deposit, to be paid at the point of sale.

All 10% deposits are non-refundable.

Once you have booked and paid the 10% deposit, you will receive a booking confirmation email. This will include all of your relevant details and the balance due that you will need to pay upon your arrival at the check in location.

The confirmation will also include our check in instructions and cancellation policy.

Access Accommodation cannot be held liable for bookings that are assumed to be booked. To ensure that your booking is confirmed, please check your email account and print out the confirmation email that would be instantly sent after the successful completion of the payment. If you do not receive your booking confirmation, please check your Junk Mail folder or ensure that your email address was entered in to the system correctly. Alternatively contact your bank to ensure that payments can be made payable to Access Accommodation online.

ENQUIRY FORM

If you make an enquiry, and in the event that the apartment of your choice is fully booked at the time of submitting your reservation request, Access Accommodation will endeavour to offer you an alternative apartment of similar price and quality. We will not, of course, proceed with any reservation without your prior approval.

After you submit your enquiry you will soon be notified by email of the full booking process, the apartment cancellation policy, address, check in details and telephone number, so you’ll have all the information you need.

Your enquiry e-mail confirmation will usually be with you the same day if you booked between 9am and 4.30pm GMT, Monday to Friday. If you have booked outside of these times, your e-mail notification will arrive the following morning, or on the following Monday if you booked during the weekend or after 5pm GMT on Friday. We will always try to get the confirmation to you as soon as possible. If for any reason you are unable to access the e-mail address on the enquiry form, please telephone our offices on +44 (0) 20 77926672 or fax +44 (0) 870 495 4406 Email: info@accacc.co.uk

PAYMENT

Access Accommodation will require credit card details as a guarantee, which are used for the apartments only, in the process of booking the apartment(s) as per your instructions.

CANCELLATIONS

If you fail to arrive at the apartment on your intended date of arrival without prior cancellation within the specified period, Access Accommodation is entitled to charge your credit card a specific amount. The amount of this cancellation charge depends upon the terms and conditions of the particular apartment.

LIMITATION OF LIABILITY

Access Accommodation excludes all warranties, express or implied relating to this website. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up-to-date or is suitable for any particular purpose. Access Accommodation shall not be liable for any loss or damage suffered as the result of the use of this website.

OUR WEBSITE

All apartment information and descriptions are supplied by the apartments featured. Whilst Access Accommodation does its utmost to maintain accuracy and to check details wherever possible, Access Accommodation cannot be held liable for any errors or omissions that may arise, or be responsible or liable for any negligence in relation to information on, or accessible from this website.

Access Accommodation also reserves the right to change information published on the site, at any time, including rates, descriptions and photographs.

Access Accommodation makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site.

These terms do not affect consumer statutory rights.

Access Accommodation reserves the right to update any of its terms and conditions at any time, as may be required and as may be in line with the company’s business. The onus is placed on all parties using the website to undertake adequate measures to ensure that they visit any such terms and conditions on a regular basis. By agreeing to use this site, it is implied that any such changes are accepted by any such third party and, that any such third party undertakes to comply with any such changes.